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Support

COHESORA is an early-access product from INVICTT AI. Support is handled by the INVICTT AI team; there is no support phone line, chat or guaranteed response time yet.

Contact INVICTT AI

Use the contact form on the INVICTT website for support requests, paid-access conversations, data-protection questions and security concerns. Please say you are asking about COHESORA and include your firm name (never include passwords or client data).

Open the INVICTT contact form

I can't sign in or didn't get an email

Use Forgot password to get a reset link (valid for one hour, single use). Verification links are valid for a limited time; sign in to request another. Check spam folders: emails come from info@invictt.com. For safety, the service limits how many emails can be requested per address and per hour, so repeated requests may be refused for a while.

I lost my authenticator device

Use one of the recovery codes shown when you enabled MFA. If you have none left, contact INVICTT AI; identity must be verified before MFA can be reset.

My trial ended

Your data is kept. An administrator can sign in and download a full export. Paid plans are not available yet; to ask about continued access, contact us using the form above. Details: Trial terms (draft).

How do I export or delete my data?

Administrators: Settings → Export all firm data; Settings → Offboard this firm (data is deleted after a 30-day retention period). See Data retention and deletion (draft).

Is COHESORA available right now?

COHESORA currently runs on infrastructure operated by INVICTT AI without a service-level agreement, so it can be temporarily unavailable. When that happens the app shows a "temporarily unavailable" screen; your data is not affected. There is no public status page yet.

Security or privacy concern

Please report it through the contact form. See Security and incident information and all legal documents (drafts).