Lead Response & CRM Automation
New enquiries get a researched, personalised reply in minutes — not whenever somebody next opens the shared inbox.
Capture → Qualify and route → Follow up
Photos and PDFs of invoices, POs and delivery notes become clean rows in your accounting system. Nobody retypes anything.
Zero
manual keystrokes per invoice on the clean path
Invictt AI layer
Ingest
Read
Extract
Check
Review and post
01/The problem
Someone in finance opens a PDF, reads a number, types it into another window, and does that four hundred times a month. It is slow, it costs a salary, and it is where errors enter your books — a transposed total that nobody catches until reconciliation, three weeks later.
02/See it in action
Structured data
Validated→ ERP / accounting system
03/How it works
Documents arrive however they already do — a monitored inbox, a shared drive, a scanner, or a drag-and-drop page. Your suppliers change nothing about how they send things.
Layout-aware OCR handles scans, photos and phone snapshots, including skewed, stapled and stamped pages. Text-native PDFs skip OCR entirely and parse exactly, which is both faster and more accurate.
Fields that matter come out structured — supplier, invoice number, dates, line items, tax, totals — and get normalised against your existing supplier list and GL codes rather than inventing new ones.
Arithmetic is verified before anything is trusted: line items must sum to the subtotal, tax must reconcile, the total must match. Anything that fails a check, or lands below a confidence threshold, is flagged rather than guessed.
A reviewer sees only the flagged documents, with the source page beside the form and the relevant region highlighted. Approved records post into Xero, QuickBooks, Sage, your ERP, or a plain spreadsheet.
01
Documents arrive however they already do — a monitored inbox, a shared drive, a scanner, or a drag-and-drop page. Your suppliers change nothing about how they send things.
02
Layout-aware OCR handles scans, photos and phone snapshots, including skewed, stapled and stamped pages. Text-native PDFs skip OCR entirely and parse exactly, which is both faster and more accurate.
03
Fields that matter come out structured — supplier, invoice number, dates, line items, tax, totals — and get normalised against your existing supplier list and GL codes rather than inventing new ones.
04
Arithmetic is verified before anything is trusted: line items must sum to the subtotal, tax must reconcile, the total must match. Anything that fails a check, or lands below a confidence threshold, is flagged rather than guessed.
05
A reviewer sees only the flagged documents, with the source page beside the form and the relevant region highlighted. Approved records post into Xero, QuickBooks, Sage, your ERP, or a plain spreadsheet.
04/What's included
Ingestion from email, folder watch, or a hosted upload page
Layout-aware OCR tuned on your actual document mix, not a generic benchmark
Field extraction with a per-field confidence score
Arithmetic and business-rule validation before anything is written
Human-in-the-loop review queue with source-page highlighting
Write-back integration to your accounting system, ERP or spreadsheet
Duplicate detection, exception handling and retry logic
Accuracy dashboard and a scheduled drift review
Built with
Tooling is chosen per engagement. This is what this kind of build typically uses, not a fixed stack we sell.
05/Example work
06/Also in this category
The repetitive, high-volume work that quietly eats a business's week.
New enquiries get a researched, personalised reply in minutes — not whenever somebody next opens the shared inbox.
Capture → Qualify and route → Follow up
Recurring client and management reports assemble themselves from your data sources — branded, narrated and delivered on schedule.
Connect → Compose → Deliver
The repetitive admin nobody owns — reconciliation, compliance checklists, screening, inbox triage — running as pipelines that hold up.
Map → Automate → Hand over
Tell us what it looks like at your end. We will say honestly whether this is the right fit — including when it is not.