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Invictt AI

Work

The old way, next to what replaced it.

Six systems, shown rather than described. Most are labeled Reference Implementation — the kind of work we do, not a named client — see the full write-up on each for exactly what that means.

Reference ImplementationAI & Intelligent Automation

Removing manual invoice entry for a building materials distributor

Two people retyped roughly 1,900 supplier invoices into the ERP every month.

AP ledger, retyped by hand

A woman looking stressed while working at her laptop, surrounded by desk clutterAccounts payable, invoice season

AP_Ledger_2025.xlsx — Row 214

1,900+ / mo
VendorInvoice #DateAmountGL Code
211Coastal Timber LtdINV-2030102 Sep$1,140.00
212Apex FastenersINV-2036609 Sep$620.50
213Ridgeline ConcreteINV-2040211 Sep$3,975.00
214Meridian Supply Co.INV-2048
1,686 invoices still in this month’s queue

Extraction pipeline + review queue

A woman relaxed at her desk, hands behind her head, smiling at her laptopSame desk, exceptions only

Accounts Payable — Invoice Queue

Most invoices now post untouched — a reviewer sees only the exceptions.

Full write-upGet a quote
Reference ImplementationData, Knowledge & Documents

Drafting inspection reports before the inspector gets back to the van

Reports were written from memory, days after the site visit.

Camera roll + late-night write-up

A man rubbing his eyes while writing at a desk late at night under a lampWriting up the day's sites, 11pm

Camera Roll — Site visit, today

18 photos
+10

Sorted by timestamp only — not yet matched to a finding

Site_Report_Draft.docx

Unsaved

23:14 · written from memory + camera roll

Basement plant room — some corrosion noted, photo somewhere in today’s roll

Capture app + drafted report

Two inspectors in hard hats smiling while reviewing a document togetherSigning off, same afternoon

Reports draft the same day, from photos taken during the walk.

Full write-upGet a quote
Reference ImplementationData, Knowledge & Documents

A policy assistant that never sends a document off-site

Finding the right clause meant already knowing which document had it.

SharePoint search, by hand

An office worker cross-checking a paper document against her computer screen, surrounded by foldersCross-checking wordings, by hand

SharePoint — Underwriting / Policy Library

3,400+ files

“stage II documentation policy”

212 results
  • Policy_Wording_v3_FINAL.docx
  • Policy_Wording_v3_FINAL_updated.docx
  • Endorsement_Schedule_Q2.xlsx
  • Underwriting_Guidance_(old).pdf
  • Underwriting_Guidance_v2.pdf
  • Copy of Copy of Bulletin_14.pdf

Which one is actually current?

Cited answer, on-network

A man relaxed at his desk, hands behind his head, smiling at his laptopOne question, one cited answer

A cited answer in the time it takes to ask — nothing leaves the network.

Full write-upGet a quote
Reference ImplementationConversational & Voice AI

Answering the calls that were going to voicemail at peak hours

Peak-hour calls went to voicemail, and most callers never rang back.

Reception line at peak hour

A man juggling a phone handset and a radio at once, sticky notes covering his shirtPhone, radio, and a full waiting room

Reception Line — Monday, 08:52

Peak

4 calls waiting

Desk unattended
  • Withheld number
    0:42
  • Sarah M.
    voicemail
  • Unknown caller
    voicemail
  • David R.
    voicemail

Most callers won’t try again — they’ll call another practice

Voice agent + live calendar

Two support agents wearing headsets in a bright officeOnly the calls that need a person

Routine calls get booked; anything clinical goes straight to a human.

Full write-upGet a quote
Reference ImplementationCloud, Integration & AI Infrastructure

A fine-tuned model that replaced an expensive frontier API on the line

A frontier vision API cost more than the QA salaries it supplemented.

Frontier API, billed per call

A textile worker inspecting fabric by hand on a factory production lineChecking every roll, by eye

Vision API — Usage & Billing

Monthly cost, per inspection call

Trending up with inspection volume

Round-trip latency: >2s per inspection — the line buffers while it waits, and every image leaves the factory network.

Fine-tuned model, on-prem

A textile worker smiling while monitoring a computer screen on the factory floorWatching the line, not every inch of it

One on-prem GPU box — faster, and no image leaves the factory network.

Full write-upGet a quote
Reference ImplementationAI & Intelligent Automation

Unifying lead intake and cutting first-response time for a solar installer

Enquiries arrived across five channels into three inboxes nobody owned.

Five channels, three inboxes

A man holding his head at his desk, looking overwhelmed in front of his laptopTriaging five channels before the first coffee

sales@ — Shared inbox

14

14 unread · web form + email

WhatsApp Business

6

6 unread · site enquiries

Meta & Google Lead Ads

9

9 new · exported as CSV, manually

+ phone & voicemail, checked separately — no single queue, no dedup

One queue, drafted replies

A man celebrating with his arms raised at his desk in front of his laptopFirst reply sent before they finished asking

CRM — Unified Lead Queue

First response now goes out in minutes, day or night.

Full write-upGet a quote

Your version of one of these?

Most engagements start with someone describing a process that takes too long. That is enough to begin with.

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